We really hope you love your products, but we do understand sometimes they may not be exactly what you’re after. We ask that you return any items to us within 14 days.
At the moment we do not offer free returns, however to simplify the returns process for you we can offer a reduced postage service through our courier DPD.
There are two services available, drop off at DPD Shop or collection.
The cost is £6 for DPD drop-off or £12 for collection the cost of which will be deducted from your refund.
If you would like to take advantage of this service please email firstname.lastname@example.org with the following information:-
- Order number
- Items returning
- Number of boxes
- What service you require (if you require a collection
please specify which day is suitable Mon-Friday only)
We request all items to be returned in the original packaging and a in sellable state.
For furniture returns the cost is £40.