For furniture, mirrors, garden furniture, parasols, some lighting and some other non-stock items there will be longer delivery time as these are despatched via a specialist courier direct from our manufacturer - please refer to the product page for approximate lead times.

Current Delivery Times for Stock Items

Please allow 5 working days for delivery for all stock items. 

	Price	Delivery Time	Courier
Standard Delievery	£5.95	2-5 Working Days	Royal Mail / DPD / YODEL
Standard Delivery over £100	FREE!	2-5 Working Days	Royal Mail / DPD / YODEL
UK Next Day Delivery	£8.95	Next Day	Royal Mail / DPD
Northern Ireland	£5.95	2-5 Working Days	DPD / YODEL
ROI*	£15	2-5 Working Days	DPD / YODEL
Channel Islands	£20	5-7 Working Days	DPD
Scottish Highlands	£15	2-5 Working Days	DPD / Yodel

*Orders to the Republic of Ireland will be liable to Custom duties, the courier will contact you prior to delivery for payment. This is not included in the shipping cost.

Click & Collect

We offer a click and collect service from our warehouse Unit C28, Holly Farm Business Park, Honiley, Kenilworth CV8 1NP from 9am - 3pm Monday to Friday. Please allow 24 hours for the process of your order.

UK Next Day

• Please order by 12pm for next day delivery (excludes furniture, mirrors, garden furniture, parasols, some lighting and artwork and rugs).

• Orders placed before 12pm on a Friday will be delivered Monday.

• Orders placed after 12pm on a Friday and over the weekend will be delivered Tuesday.

Delivery Address

Orders will be sent to the delivery address that you specify when your order. We cannot take responsibility if this address is incorrect. If products are returned to us as undeliverable either because of an incorrect address or because of customer failure to contact the courier company or collect the goods from the depot where requested, we will refund the price of the products less delivery costs incurred by us in sending out the goods plus any additional costs charged to us by the courier company for returning the goods to us.

We ask for a phone number at checkout, which is passed to the courier, should they have trouble finding your address and need to contact you. You can add to an order if it has not been shipped by emailing us.

VAT

VAT - UK Under UK VAT Law, VAT is due on all sales to private individuals where the goods will be taken to or delivered to an address in the UK.

VAT - NON UK Where you have requested delivery to a Non-UK Country address, the price paid by you for the Products and/or the delivery service will remain the same as shown on the Website.  We are unable to zero-rate our products.

VAT - CHANNEL ISLANDS While the Channel Islands are part of the UK, goods may still be liable for Customs duties and VAT in accordance with Channel Islands import rules.

Damaged/Faulty Goods

If you receive a faulty, or damaged goods please email us a photograph and request either a refund or replacement within 5 days of receipt.

For returns and refunds please see here.