FAQ
DISCOUNT CODES
The subscriber discount code is not applicable during a promotion period or off any item in sale or clearance. Other discount codes may also not be store wide.
PRE ORDER ITEMS
If you have pre-ordered one of our products please be advised of expected delivery date on the product page. All pre-ordered items are charged at point of checkout.We endeavour to be as accurate as possible with our delivery times however this can change, if there is a delay we will let you know as soon as possible. If you’ve changed your mind on your order then please contact us via email: sales@hudsonhome.co.uk quoting your order number and we will issue a refund. Once your pre-order is shipped you will receive an email to notify you.
RECYCLING
We do try to recycle a lot of our packaging. Therefore your goods may not always be sent out in a brand new box but we always ensure every box is fit for purpose.
QUALITY
We take pride in sourcing items a little bit different and from around the globe. This means some items have been hand finished, therefore are not mass produced and identical. So ceramics may well differ from piece to piece, our glass items may have bubbles; these are the way they are intended to be. Please get in touch if you require clarification on a certain items.
GIFT MESSAGES
If your purchase is a gift, please send us an email or include a message at checkout and we can enclose a gift message of your choice with the item(s) and then send you a separate invoice.
PRESS ENQUIRIES
Please contact us on sales@hudsonhome.co.uk to enquire about featuring any of our products. All of our products are available as a hi res image and we would love to hear from you.
TRADE
We offer an exclusive discount to a selection of products for professional Interior Designers (subject to requirements), to apply for a trade account please contact sales@hudsonhome.co.uk or visit the trade programme page.
CAREERS
There are no vacancies at present.
RIGHT TO CANCEL
We reserve the right to cancel an order and issue refunds at any time prior to delivery.
COPYRIGHT
Our product range, photography, product names and descriptions are the copyright of Hudson Home and are protected copyright and design right laws. They may not be reproduced, distributed, or modified in whole or part, without the prior written consent of Hudson Home.Any known infringement of our intellectual property will be actively pursued by our solicitors.