Bespoke Furniture - Shipping & Returns
Please allow up to 12 weeks for production and delivery on custom made items, all delivery within mainland UK is FREE and a member of our team will be in touch nearer the time to organise a suitable delivery time and date. Please refer to our "will it fit" section to ensure the sofa you've chosen will fit through your doors etc.
Our furniture is made to order and considered a bespoke "custom made" item. If you cancel your order within 24 hours you will be refunded in full, just drop us a line and we'll take care of rest.
We're sure you'll be happy with your upholstery but if you're not please contact us to organise collection of the item within 14 day of delivery (a collection charge will be applicable). You will be issued an 60% refund of the total you paid, as a bespoke item made just for you we can't be sure we'll sell it onwards. If you have ordered a modular design (corner sofas, chaise sofas, or any sofa which is produced and assembled in individual units), please be aware this can only be exchanged for credit.